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User Policy

This Acceptable Use Policy specifies certain actions prohibited by Leading Edge Hosting & Web Design for users of our services. Leading Edge Hosting & Web Design reserves the right to modify this Policy at any time to stay in compliance with any laws, regulations and security requirements. By using Leading Edge Hosting & Web Design services, any customer, employee or third party unconditionally accepts the terms of this policy.

Financial Agreement. 1. The Customer agrees to a twelve (12) month hosting contract, beginning upon commencement of service. 2. First twelve (12) months hosting payment plus a non-refundable setup charge, if any, shall be due upon receipt of contract. 3. This agreement will automatically renew for successive twelvve (12) month periods for the life of the contract until canceled in writing. Customers paying by check or money order will receive an invoice thirty (30) days prior to renewal for charges and payment is due upon receipt. There is a late charge of $25.00 on all past due bills. If the account is cut off due to no payment, there is a $99.00 reset up fee.

Lawful Use. Customers may not use Leading Edge Hosting & Web Design facilities and capabilities to conduct or solicit the performance of any illegal activity or to conduct any other activity which infringes the rights of Leading Edge Hosting & Web Design or any third party.

Inappropriate Material. Leading Edge Hosting & Web Design servers will not host or handle material that contains nudity, pornography, obscenity, discriminatory/hate propaganda, "warez" related sites, or sites that promote the illegal distribution of software, passwords or similar material that causes an overload of Leading Edge Hosting & Web Design systems or results in reasonable complaints from other customers or third parties.

Intellectual Property Rights. Customers may not upload or transmit any message, data, images or programs that would violate the property rights of others, including unauthorized copyrighted text, images, music, or programs, trade secrets or other confidential proprietary information, or trademarks, service marks or trade names used in an infringing manner. Internet Junk Mail (SPAM, Flames, and Mail-Bombs) Leading Edge Hosting & Web Design servers will not be the source, intermediary, or destination address involved in the transmission of SPAM, flames or mail-bombs. Leading Edge Hosting & Web Design servers will not be listed in any spammed message, either as an originator, intermediary, or reply-to address. Leading Edge Hosting & Web Design defines spam to be any mass unsolicited message in the mediums of e-mail, newsgroups, or web hosting. Leading Edge Hosting & Web Design defines flames/mail-bombs to be any attempt to send large numbers of messages to a single or multiple addresses in the mediums of e-mail, newsgroups, or web hosting. Violation will result in immediate termination of all services without refund, additionally theft of service fines or other legal action may be imposed. Any customer who is repeatedly flamed/mail-bombed or attracts such behavior will be asked to leave.

Interference With Service. There shall be no attempt to gain unauthorized access to Leading Edge Hosting & Web Design systems or accounts, disrupt service or network connectivity, misuse Leading Edge Hosting & Web Design facilities, or create fraudulent accounts. Server Abuse Issues and Hacking Any attempts to undermine or cause harm to Leading Edge Hosting & Web Design servers or a customer of Leading Edge Hosting & Web Design is strictly prohibited. If you are found to have done so, your account will be terminated without the benefit of any warning.

Slander and Privacy. Customers may not upload or transmit any information which is libelous or defamatory, or which violates or infringes any right of privacy of any person.

Customer Privacy. Leading Edge Hosting & Web Design respects the privacy of its customers, and will not sell, trade or give out the names of its customers.Leading Edge Hosting & Web Design reserves the right to provide contact information upon request in matters relating to potential legal action, flagrant abuses, or as required by law.

Viruses. In the event that any virus or destructive element is found or furnished with any content, the customer will use their best efforts upon learning that such situation exists, to immediately eliminate the virus or destructive element. Customer will notify Leading Edge Hosting & Web Design as to the existence of any such virus or destructive element immediately upon discovery thereof, and Leading Edge Hosting & Web Design will have the right to take any steps it deems necessary to eliminate the virus or destructive element and to be reimbursed by the customer for its costs relating to any such commercially reasonable steps.

Refusal of Service. Leading Edge Hosting & Web Design reserves the right to refuse service to anyone at its sole discretion.

Criminal Prosecution. There are numerous Federal, State and International laws regulating the use of the Internet. Leading Edge Hosting & Web Design will not hesitate to initiate criminal prosecution and/or cooperate with government agencies relating to abuse of Leading Edge Hosting & Web Design services or systems.

Promotional Services and Prices. Leading Edge Hosting & Web Design may cancel specials or promotions at any time for any reason. Prices are subject to change at any time, and prices are only guaranteed for the period of prepayment.

Web space and traffic / good faith policy. We expect our customers to use these resources in good faith. The term "unlimited bandwidth" means that within reason, users will not be charged for bandwidth use with that plan. Within reason extends to a total use per month of 3GB per domain. Note that currently 99% of subscribers come nowhere near that amount of use. We reserve the right to limit your traffic if your site is negatively affecting the performance of our other customers. In addition, to prevent abuse: Leading Edge Hosting & Web Design web space must be used as a facility for web hosting only. We do not allow sites offering download files where 10% or more of their monthly traffic is from file downloads. Leading Edge Hosting & Web Design storage must not be used as a facility for backup purposes. Any type of chat software is strictly prohibited (takes up to much bandwidth). All non-HTML files must be referenced by HTML files. Billing, Cancellation and Delinquent accounts All accounts are paid in advance. Pricing is guaranteed only for period of prepayment. Accounts overdue are subject to termination and a $99.00 reset up fee.

Refund Policy. If for some reason you need your account closed, let us know 30 days in advance and the remaining amount of your prepayment will be refunded. If you are found in violation of any of the terms and agreements of this contract, you will not be refunded your prepaid money. Leading Edge Hosting & Web Design Liability. Our liability on any account is limited to the amount of money that the customer has paid us. If we incur legal expenses due to a customer, we reserve the right to recover these expenses from the customer. For example, if you have violated a copyright and we are sued (although we shouldn't be as an ISP), we may require you to pay our legal fees. Leading Edge Hosting & Web Design policies can result in warnings, suspension, or termination of service, or in some cases, fines or legal action. Leading Edge Hosting & Web Design reserves the right to change its policies at any time for any reason.

 
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9628 Birch Lane
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